1. Information We Collect
When you interact with Kangaroo House through our website or in person, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and address provided during booking or enquiry.
- Identity Documents: Government-issued ID (Aadhaar, PAN, etc.) required at check-in for verification purposes.
- Usage Data: Pages visited, time spent, browser type, and device information collected through cookies and analytics tools.
- Payment Information: Transaction details when processing rent payments (we do not store credit/debit card numbers).
2. How We Use Your Information
We use the information collected to:
- Process booking enquiries and room reservations
- Communicate important updates about your stay
- Improve our website experience and services
- Send promotional offers and newsletters (with your consent)
- Comply with legal and regulatory requirements
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with:
- Service providers who help us operate the website (e.g., Google Analytics, hosting)
- Law enforcement or regulatory authorities when legally required
- Payment processors for secure transaction handling
4. Cookies & Tracking
Our website uses cookies and Google Analytics to understand visitor behaviour and improve the user experience. You may disable cookies through your browser settings, though some features may not function optimally.
5. Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption, secure servers, and restricted access to data. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@kangaroohouse.com
Phone: +91 98116 70798